How SANAD Works
Our comprehensive 8-stage patient journey ensures you receive the best possible healthcare guidance and support from discovery to completion.
Patient Facing Medical Dilemma
You encounter a complex medical situation requiring expert guidance
Key Touchpoints
- Search engines
- Social media
- Referrals
- Healthcare forums
Website Features Required
- SEO-optimized landing pages
- Quick assessment tool
- Trust indicators
Patient Approaches SANAD
You explore SANAD's website and decide to engage
Key Touchpoints
- SANAD website
- Contact options
- Trust indicators
Website Features Required
- Clear value proposition
- Contact forms
- Chat assistant
- Appointment scheduling
SANAD Studies the Case
You provide comprehensive medical information for review
Key Touchpoints
- Secure patient portal
- Case assessment forms
- Communication channels
Website Features Required
- Secure document upload
- Medical history questionnaire
- Case status tracker
SANAD Receives Subscription Fees
You review and complete subscription payment process
Key Touchpoints
- Subscription plans page
- Secure payment gateway
- Confirmation
Website Features Required
- Plan comparison
- Secure payment processing
- Subscription confirmation
SANAD Contacts HCO/HCP
We match you with qualified healthcare providers
Key Touchpoints
- Provider profiles
- Appointment scheduling interface
- Care plan
Website Features Required
- Provider directory
- Appointment calendar
- Preparation checklist
SANAD Receives Provider Fees
You attend specialist appointment (backend commission process)
Key Touchpoints
- Appointment reminders
- Post-appointment feedback
Website Features Required
- Appointment confirmation
- Provider communication channel
Case Follow-up and Feedback
You receive follow-up and share treatment progress
Key Touchpoints
- Follow-up communication
- Progress tracking tools
- Satisfaction surveys
Website Features Required
- Treatment milestone tracker
- Progress journal
- Feedback forms
Case Closure
Your case is officially closed with outcome documentation
Key Touchpoints
- Case closure summary
- Future care recommendations
- Testimonial request
Website Features Required
- Case closure confirmation
- Outcome documentation
- Referral program
Success Stories
Real patients, real outcomes, real impact
Ahmed Al-Mansouri
Chronic Back Pain
95% pain reduction after 6 weeks of treatment
SANAD connected me with the right specialist immediately. The process was seamless and professional.
Fatima Hassan
Diabetes Management
HbA1c improved from 9.2% to 6.8%
The comprehensive care coordination made managing my diabetes so much easier.
Sarah Johnson
Pediatric Care
Child's asthma completely under control
Finding a pediatric specialist who speaks English was challenging until I found SANAD.
Frequently Asked Questions
Common questions about our process
How long does the entire process take?
Most patients complete their journey within 2-8 weeks, depending on their condition complexity and treatment requirements.
What happens if I need emergency care?
For emergencies, we provide immediate triage and can connect you with emergency services or urgent care providers within hours.
How do you ensure quality of care?
All our providers are licensed, board-certified professionals. We continuously monitor patient outcomes and satisfaction scores.
Can I change providers during my treatment?
Yes, if you're not satisfied with your assigned provider, we can match you with another specialist at no additional cost.