How SANAD Works

Our comprehensive 8-stage patient journey ensures you receive the best possible healthcare guidance and support from discovery to completion.

Stage 1
Discovery and Awareness

Patient Facing Medical Dilemma

You encounter a complex medical situation requiring expert guidance

Key Touchpoints

  • Search engines
  • Social media
  • Referrals
  • Healthcare forums

Website Features Required

  • SEO-optimized landing pages
  • Quick assessment tool
  • Trust indicators
Stage 2
Initial Engagement and Inquiry

Patient Approaches SANAD

You explore SANAD's website and decide to engage

Key Touchpoints

  • SANAD website
  • Contact options
  • Trust indicators

Website Features Required

  • Clear value proposition
  • Contact forms
  • Chat assistant
  • Appointment scheduling
Stage 3
Case Submission and Assessment

SANAD Studies the Case

You provide comprehensive medical information for review

Key Touchpoints

  • Secure patient portal
  • Case assessment forms
  • Communication channels

Website Features Required

  • Secure document upload
  • Medical history questionnaire
  • Case status tracker
Stage 4
Payment and Membership

SANAD Receives Subscription Fees

You review and complete subscription payment process

Key Touchpoints

  • Subscription plans page
  • Secure payment gateway
  • Confirmation

Website Features Required

  • Plan comparison
  • Secure payment processing
  • Subscription confirmation
Stage 5
Provider Matching and Scheduling

SANAD Contacts HCO/HCP

We match you with qualified healthcare providers

Key Touchpoints

  • Provider profiles
  • Appointment scheduling interface
  • Care plan

Website Features Required

  • Provider directory
  • Appointment calendar
  • Preparation checklist
Stage 6
Care Delivery (Backend Process)

SANAD Receives Provider Fees

You attend specialist appointment (backend commission process)

Key Touchpoints

  • Appointment reminders
  • Post-appointment feedback

Website Features Required

  • Appointment confirmation
  • Provider communication channel
Stage 7
Progress Monitoring and Support

Case Follow-up and Feedback

You receive follow-up and share treatment progress

Key Touchpoints

  • Follow-up communication
  • Progress tracking tools
  • Satisfaction surveys

Website Features Required

  • Treatment milestone tracker
  • Progress journal
  • Feedback forms
Stage 8
Outcome Documentation and Completion

Case Closure

Your case is officially closed with outcome documentation

Key Touchpoints

  • Case closure summary
  • Future care recommendations
  • Testimonial request

Website Features Required

  • Case closure confirmation
  • Outcome documentation
  • Referral program

Success Stories

Real patients, real outcomes, real impact

Ahmed Al-Mansouri

Chronic Back Pain

95% pain reduction after 6 weeks of treatment

SANAD connected me with the right specialist immediately. The process was seamless and professional.

Treatment duration: 6 weeks

Fatima Hassan

Diabetes Management

HbA1c improved from 9.2% to 6.8%

The comprehensive care coordination made managing my diabetes so much easier.

Treatment duration: 3 months

Sarah Johnson

Pediatric Care

Child's asthma completely under control

Finding a pediatric specialist who speaks English was challenging until I found SANAD.

Treatment duration: 2 months

Frequently Asked Questions

Common questions about our process

How long does the entire process take?

Most patients complete their journey within 2-8 weeks, depending on their condition complexity and treatment requirements.

What happens if I need emergency care?

For emergencies, we provide immediate triage and can connect you with emergency services or urgent care providers within hours.

How do you ensure quality of care?

All our providers are licensed, board-certified professionals. We continuously monitor patient outcomes and satisfaction scores.

Can I change providers during my treatment?

Yes, if you're not satisfied with your assigned provider, we can match you with another specialist at no additional cost.

Ready to Start Your Healthcare Journey?

Join thousands of patients who have found quality healthcare through SANAD's comprehensive platform.